Contact Novajackpot Casino

Need help with Novajackpot Casino? Email support@novajackpotcasino.best and explain how we can assist. Our support team can help with general account questions, gaming-related issues and responsible gambling requests. Providing clear information in your first message can help us review your request more efficiently.

Novajackpot Casino operates under licence 8048/JAZ issued by the Curaçao Gaming Authority through Antillephone N.V., securing games with certified random number generators and 128-bit SSL encryption.

How to get in touch

For assistance, contact Novajackpot Casino by email at support@novajackpotcasino.best. Please use the email address linked to your account where possible, particularly when asking about account access, verification or transactions. Do not include your password or other sensitive security information in your message.

You may contact support about matters such as:

  • Account access, profile details and verification questions
  • Deposit and withdrawal questions
  • Bonus terms or promotion-related queries
  • Technical problems, errors or issues using the website
  • Responsible gambling requests, including requests for help with account restrictions

Email support

When emailing support@novajackpotcasino.best, include your account email or username, a short description of the issue and screenshots if relevant. If a payment or technical problem is involved, explain what happened and include any useful dates or reference information, without sharing passwords or complete payment details. Support usually replies within 24 hours, although response times may vary depending on the nature and complexity of your request.