Novajackpot Casino Terms & Conditions

These Terms and Conditions form an agreement between you and Novajackpot Casino in relation to your use of the website, account services, games and any other features made available through the platform. They apply whether you browse the website, register an account, deposit funds, place a wager or use a service without creating an account.

Please read these terms carefully before using Novajackpot Casino. If you do not understand or accept any part of them, you should stop using the website. Continuing to use the platform after these terms have been made available will generally be treated as acceptance of the current version. Additional rules may apply to particular games, payment methods, promotions, competitions or other services. Those rules form part of these terms when they are presented to you.

Changes to these terms

Novajackpot Casino may update these terms from time to time to reflect changes to the services, technology, operational requirements or applicable law. The updated version will be published on the website with a revised date where appropriate. You should review the terms regularly, especially before using an account or accepting an offer. If a change materially affects your rights or obligations, information about the change may be provided through the website or another available account channel.

If you continue to use the services after an updated version becomes effective, you will be taken to have accepted the revised terms. If you do not agree with a change, your available remedy is to stop using the website and follow any applicable account closure or withdrawal process.

Applicable requirements

You are responsible for making sure that your use of Novajackpot Casino is lawful in the place where you live and use the service. You must not access or use the platform where online gambling is prohibited or restricted by applicable law. Novajackpot Casino may restrict access to particular products, games or services where required by law, regulatory requirements, risk controls or operational considerations.

You must be at least 18 years old and legally permitted to participate in online gambling before opening or using an account. By registering, you confirm that the information you provide is accurate, complete and current, and that you are acting for yourself rather than on behalf of another person.

• You may hold only one personal account unless Novajackpot Casino has expressly approved another arrangement.
• You must keep your login details confidential and take reasonable steps to prevent another person from using your account.
• You must not sell, transfer, lend or otherwise make your account available to another person.
• You must update information when it changes and respond honestly to reasonable verification requests.
• You must not register or play using false, misleading, stolen or unauthorised personal information.
• You must not use the platform for unlawful activity, fraud, money laundering, abuse of payment systems or any other improper purpose.

Novajackpot Casino may ask for information or documents to verify your identity, age, address, payment method, source of funds or other account details. Verification checks may be completed when an account is opened, before a withdrawal, during account activity or whenever required for security, legal or operational reasons. You are responsible for providing clear and valid information through the requested process.

An account may be restricted, suspended or closed while checks are pending or where information is incomplete, inconsistent or unable to be verified. If an account is closed, any remaining balance will be handled in accordance with applicable law and the circumstances of the closure. Where permitted, Novajackpot Casino may retain information needed for legal, security, dispute or compliance purposes.

Account security

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access or another security concern. If you suspect that your password, device or account has been compromised, stop using the account and follow the available support or security process. Novajackpot Casino may require additional checks before restoring access or processing account requests.

Available payment methods, currencies, minimums, maximums, processing requirements and other conditions are shown on the website or during the relevant transaction. You should check those details before making a deposit or requesting a withdrawal. Payment services may be provided or processed by third parties, and their own terms may also apply.

You must use a payment method that belongs to you or that you are authorised to use. Novajackpot Casino may reject, reverse or investigate a transaction if the payment method cannot be verified, is used without permission, appears suspicious or does not meet the relevant requirements. You may be asked to complete identity or payment verification before funds can be released.

1. Check all transaction details before confirming a deposit or withdrawal request.
2. Do not deposit funds using a method connected with another person unless the website expressly permits it.
3. Do not attempt to use deposits for purposes unrelated to genuine participation in the available games or services.
4. Keep records of relevant payment confirmations and account activity.
5. Notify Novajackpot Casino promptly if a transaction appears incorrect, duplicated or unauthorised.

Funds credited to your account are intended for use on the platform and are not a bank deposit. You should not treat the account as a savings or payment account. Any displayed balance may be subject to pending transactions, verification, corrections, applicable fees, promotional restrictions or other adjustments permitted under these terms.

If a technical or administrative error results in an incorrect balance, payment or game result, Novajackpot Casino may correct the error. Where an amount has been credited in error, you agree to notify the platform and allow the correction to be made. A wager or transaction affected by a clear error may be cancelled or adjusted in accordance with the relevant game rules and applicable law.

Withdrawals

Withdrawal requests are subject to account status, verification, payment checks, game rules and any conditions clearly displayed at the time of the request. A request may be delayed, declined or returned where information is missing, the requested payment method is unavailable, activity requires review or the transaction would conflict with legal or security requirements. No processing period or outcome should be assumed unless it is specifically stated for the relevant service.

Each game may have its own rules, instructions, odds, eligibility requirements and settlement method. You are responsible for reading the information provided for a game before participating. Game results are determined by the relevant game system and applicable rules. Except where a confirmed technical error or other permitted correction applies, completed results are treated as final.

Promotions, bonuses, free plays, tournaments and other offers are subject to their own terms. These may include eligibility requirements, an acceptance period, wagering or usage conditions, contribution rules, expiry provisions, withdrawal restrictions or limits on how an offer may be used. The relevant offer terms should be read before you accept or use a promotion. If promotional terms conflict with these general terms, the promotion-specific terms will apply to the extent of the conflict.

Novajackpot Casino may withdraw, amend, suspend or refuse a promotion where this is permitted by law, including where an offer has been displayed incorrectly, has been used improperly or is no longer available. A person must not create multiple accounts, coordinate activity, use automated tools or exploit an error to obtain an unfair promotional advantage.

Responsible gambling

Gambling should be an entertainment activity, not a way to make money or recover losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. Never gamble when affected by alcohol, drugs, stress or strong emotions. Winning is not guaranteed, and previous results do not predict future outcomes.

• Set a budget before you begin and avoid increasing it to chase losses.
• Use available account controls, breaks, restrictions or self-exclusion options when you need help managing your play.
• Do not borrow money, use essential household funds or sell possessions to gamble.
• Talk to someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
• Seek independent professional support if you feel unable to control your gambling.

Novajackpot Casino may apply responsible gambling measures, including account restrictions, cooling-off periods, product limitations or account closure. These measures may be applied following your request, account activity, a support interaction or where otherwise required by applicable rules. Responsible gambling tools are not a guarantee that gambling-related harm will be prevented, so you remain responsible for making careful decisions about your participation.

Acceptable use of the website

You must use the website fairly, lawfully and in accordance with these terms. You must not interfere with the operation or security of the platform, introduce malicious code, scrape or copy restricted content, use bots or automated systems, test vulnerabilities without permission, or attempt to gain unauthorised access to accounts, systems or data.

You must not submit content that is unlawful, threatening, abusive, discriminatory, deceptive or harmful. Novajackpot Casino may remove content, restrict access or take other reasonable action where activity creates a security, legal, operational or customer-safety concern.

Privacy and communications

Personal information is handled in accordance with the applicable privacy information published by Novajackpot Casino. By using the platform, you acknowledge that information may be collected, used, stored and disclosed where reasonably necessary to provide services, process payments, verify identity, prevent fraud, meet legal obligations, manage risk and maintain the website. You should review the privacy information for further details about these practices and your available rights.

You may receive service-related communications about your account, transactions, security, verification, changes to the platform or these terms. Marketing communications, where available, may be managed through the options provided with the relevant message or within your account. Some important operational notices may still be sent where necessary.

Suspension and closure

You may stop using the website or request account closure in accordance with the available account process. Novajackpot Casino may suspend or close an account where there is a suspected breach of these terms, a security concern, unresolved verification issue, suspected fraud, responsible gambling concern, payment problem, legal requirement or operational reason.

Closing an account does not remove obligations that arose before closure, including obligations relating to disputed transactions, unlawful conduct, promotional misuse or the protection of confidential information. Any remaining balance will be reviewed and handled in accordance with applicable law, account verification requirements and the reason for closure.

Website availability and liability

The website and its services may be unavailable from time to time because of maintenance, outages, upgrades, third-party services, network issues or events outside reasonable control. Novajackpot Casino does not promise that the platform will always be uninterrupted, error-free or available on every device. You are responsible for your internet connection, device, software and account security.

To the extent permitted by law, Novajackpot Casino is not responsible for losses caused by your failure to follow these terms, unauthorised access resulting from your actions, interruptions outside reasonable control or reliance on information that was not intended to form part of a game or transaction. Nothing in these terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded under applicable Australian consumer law.

If you have a question, transaction concern or complaint, use the support or account channel made available on the website and provide enough information for the matter to be reviewed. A complaint may be assessed against account records, transaction information, game data, these terms and any applicable legal or operational requirements. These terms are intended to be read consistently with applicable Australian law and any mandatory rights available to you.