Betting Rules

Novajackpot Casino provides betting services subject to applicable Australian laws, regulatory requirements and the rules published on the website. Betting may only be used where it is lawful to do so. You are responsible for checking that online betting is permitted in your location and for complying with any legal requirements that apply to you.

You must be of the legal age required to use the relevant betting service and must provide accurate, current and complete information when opening or maintaining an account. An account must be used only by the person to whom it belongs. You must not allow another person to access your account, place bets for you or use your payment method without proper authorisation.

Only one personal account should be used unless the operator has expressly approved another arrangement. Duplicate, linked or misleading accounts may be reviewed. If an account is suspended, closed or restricted, you must not attempt to avoid that action by opening another account or using another person’s details.

The operator may carry out identity, age, location, payment and account checks. You may be asked to provide documents or other information before certain account activities can be completed. Information supplied during verification must be genuine and must belong to you. Failure to complete a reasonable verification request may affect access to betting services.

• Do not use an account to conduct unlawful activity, conceal the source of funds or breach any applicable law.
• Do not interfere with the website, betting platform, software, results feed or security systems.
• Do not use automated tools, bots, scripts or other methods intended to gain an improper advantage unless expressly allowed.
• Do not misuse errors, technical faults, pricing mistakes or incomplete information.
• Do not place bets on behalf of another person or allow another person to control your betting activity.

The website may be unavailable from time to time because of maintenance, technical issues, communications problems or circumstances outside the operator’s control. The operator does not guarantee uninterrupted access, continuous availability of every market or the accuracy of every display while a service is being updated or restored.

Before submitting a bet, check the selection, market, price or odds, stake, potential return and any other information shown on the confirmation screen. A bet is normally treated as submitted only when the platform accepts it and provides a confirmation or records it in your account. An item appearing in a bet slip is not, by itself, proof that the bet has been accepted.

You are responsible for reviewing your bet before confirmation. This includes checking whether you have selected the intended event, participant, outcome, line, handicap, total or other market condition. Once a bet has been accepted, it may not be changed, cancelled or withdrawn unless the applicable rules or the operator expressly allow it.

A displayed price, line, market or event may change before a bet is accepted. In some circumstances, the platform may require you to confirm a changed price or may reject the bet. A bet is not binding until it has been accepted in accordance with the platform’s process. Where a technical or obvious error affects a bet, the operator may correct, cancel or settle the affected bet in line with the applicable terms.

The minimum and maximum stake, available payment methods, permitted currencies and any transaction conditions are shown through the relevant account or betting interface where applicable. You must ensure that sufficient cleared funds are available before placing a bet. A request that exceeds an applicable account, market or transaction restriction may be declined or accepted for a different amount where the platform clearly indicates that outcome.

Bet types and selections

The meaning of a bet depends on the market selected. A single bet normally depends on one selection or outcome. A multiple or combination bet normally depends on more than one selection and may be affected if one selection is void, cancelled or settled under a special rule. The exact conditions are displayed with the market or in the relevant event rules.

Markets may include sports, racing, esports, entertainment or other permitted events where available. Some markets may be offered before an event begins, while others may be available during an event. Live or in-play markets can change quickly and may be suspended while important information is being assessed. Delays between an event and the display of information may occur.

• Read the market name and selection description carefully before submitting a bet.
• Check whether the market is pre-event or live and whether any special conditions apply.
• Check the stated event date, competition, venue and participants where those details are displayed.
• Review any rules dealing with postponements, abandoned events, withdrawals, substitutions or changes to the original format.
• Keep the bet confirmation or account record until the outcome and settlement have been checked.

Bets are settled using the official result or other result source identified in the applicable market rules. A result may be based on the result declared by the relevant governing body, event organiser or other recognised source. Settlement does not necessarily depend on a later appeal, review or correction unless the applicable rules expressly provide for that situation.

If an event is postponed, abandoned, interrupted, rescheduled, shortened or changed, the outcome will be determined under the rules for that market. Some bets may remain valid, while others may be cancelled or treated as void. If a participant withdraws, does not start, is disqualified or is replaced, the effect on each bet depends on the relevant market conditions.

A market may be declared void where it cannot be settled fairly or where the stated conditions are not met. When a bet is void, the stake or affected part of a combination bet is generally returned or removed from the calculation in accordance with the applicable rules. Different selections within one bet may be treated differently, so the market rules should always be checked.

If a result is corrected after initial settlement, the account may be adjusted to reflect the correct result. This can include reversing an incorrect credit or debit. Where an error has affected the price, selection, result or settlement, the operator may take reasonable steps to put the account in the position that would have applied if the error had not occurred.

Dead heats, ties and special outcomes

Some events can produce a tie, draw or dead-heat result. The applicable rule may divide the relevant stake or return between the tied outcomes, or may apply another calculation shown in the market rules. Do not assume that a tie will be treated as a win, loss or void. The specific conditions for the selected market control the settlement.

Cash-out and early settlement

A cash-out or early settlement feature may be offered for selected bets, but it is not guaranteed to be available. It may be suspended, changed or withdrawn as event information changes. A cash-out request is complete only when the platform confirms it. If the event moves quickly or the relevant market is suspended, a displayed cash-out amount may no longer be available.

Payments and withdrawals must be made through approved methods and in accordance with the account and payment conditions displayed on the website. The payment method should generally be held in your name unless an alternative is expressly permitted. The operator may delay or decline a transaction while carrying out security, identity, payment or responsible gambling checks.

Account balances, bet confirmations, transaction histories and settlement records are important evidence of account activity. You should check these records regularly and report any suspected unauthorised activity, missing transaction or settlement error as soon as possible through the available support process. Protect your password and sign out of shared or public devices.

If you believe a bet has been accepted incorrectly or settled incorrectly, review the market rules and your bet confirmation before raising the matter. A review may require the event name, bet reference, date, selection and a clear description of the concern. The operator may also review platform records, official results, account activity and relevant communications.

Disputes are considered under the website’s complaints and dispute process. You should provide accurate information and allow the review to be completed before making repeated or conflicting requests. If an issue cannot be resolved through the available process, any further options will depend on the applicable terms and laws.

1. Check the bet confirmation and relevant market rules.
2. Record the bet reference and the date of the transaction.
3. Explain the issue clearly and include supporting information where available.
4. Avoid sharing passwords, full payment details or unnecessary personal information.
5. Follow any instructions provided during the review and keep copies of relevant correspondence.

Betting involves risk and should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start and use only money you can afford to lose. Never chase losses by increasing stakes, borrowing money or continuing to bet when you feel stressed or unable to stop.

Responsible gambling tools may be available through the account or website settings. These can include deposit controls, activity reminders, time limits, breaks, self-exclusion or other restrictions. The available tools and their operating conditions should be checked before activation. A restriction may not always apply immediately to every account activity, so you should stop using the service if you need immediate support.

Consider taking a break if betting is affecting your finances, relationships, work, sleep or mood. Warning signs can include hiding betting activity, feeling unable to stop, borrowing to bet, neglecting responsibilities or thinking about betting most of the time. Support is available through Australian gambling-help services and other independent organisations.

Novajackpot Casino may restrict, suspend or close an account where required for legal, security, integrity, responsible gambling or operational reasons. It may also investigate suspicious activity, attempts to manipulate markets, collusion, identity misuse or other conduct that may compromise fair betting. Any action will be taken in accordance with the applicable terms and requirements.

These Betting Rules may be updated when services, laws, market practices or operational requirements change. The current version published on the website applies to future activity from the time it takes effect, unless a different application is required by law. You should review the rules regularly and before placing a bet, particularly where a market has unusual or event-specific conditions.